Privacy policy

What we collect

Information you give us:

• Your name, email address, delivery address and billing address when you place an order.
• What you tell us when you send a message through the contact form.

Information collected as you browse: details about your device and browser, and the pages you visit. Our Cookie policy explains more.

Card and payment details are entered with our payment provider at checkout.

Why we use your information

We use your details only for these reasons:

• To take, pack and deliver your order, and to deal with returns and refunds.
• To answer your questions and messages.
• To keep the records the law asks us to keep, such as accounting and tax records.

Who we share it with

We only share your details with the people and services we need to run the shop:

• Delivery companies, so they can bring your order to you.
• Our payment provider, so you can pay.
• The company that provides our website and online shop platform.
• Advisers or the authorities, where the law requires it.

Your rights

Under UK data protection law you have the right to:

• ask for a copy of the personal data we hold about you
• ask us to correct anything that is wrong
• ask us to delete your data, where the law allows
• ask us to limit how we use your data
• ask for your data in a format you can take elsewhere
• object to us using your data in certain ways
• take back your consent at any time, for anything you agreed to

To use any of these rights, send us a message through our contact page.

If you are not happy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk. We would love the chance to put it right first, so please do get in touch with us.

Changes to this page

If we change how we use your data, we will update this page.

Who is responsible for your data

Good to knowThe seller's full legal name, address and data protection details are being confirmed with the shop owner and will be added here before the shop takes orders.